Our Privacy Policy

Privacy Policy for Pivotal Health and Rehab

Last Updated: 2/2/2024

Introduction: Welcome to Pivotal Health and Rehab. Protecting the privacy and security of our patients' personal and health information is of utmost importance to us. This privacy policy explains how we collect, use, disclose, and safeguard your information in compliance with the Health Insurance Portability and Accountability Act (HIPAA) and other relevant privacy laws.

Information Collection: We collect information that is essential for providing chiropractic care and services. This may include:

• Personal identification information (e.g., name, address, date of birth).
• Contact details (e.g., phone number, email address).
• Health history and current health information.
• Insurance and billing information.

Use of Information: Your personal and health information is used for purposes such as:

• Providing and managing your chiropractic care.
• Billing and processing payments.
• Improving our services and care.
• Complying with legal, regulatory, and insurance requirements.

Disclosure of Information: We disclose your information only as necessary, including:

• To healthcare providers involved in your care.
• To insurance companies for claims processing.
• When required by law (e.g., for public health purposes, reporting, legal processes).

HIPAA Compliance: In compliance with HIPAA, we take stringent measures to protect your health information's confidentiality, integrity, and security. We also ensure that our staff is trained on HIPAA regulations and privacy practices.

Patient Rights Under HIPAA: Under HIPAA, you have rights regarding your health information, including:

• The right to access and obtain a copy of your health records.
• The right to request amendments to your records.
• The right to an accounting of disclosures of your health information.
• The right to request restrictions on certain uses and disclosures.

Data Security: We employ physical, technical, and administrative safeguards to protect your information, including:

• Secure storage of records.
• Restricted access to personal information.
• Regular review and updating of security practices.

Changes to This Policy: We may revise this privacy policy periodically. Any changes will be effective immediately upon posting the updated policy on our website.

Contact Information: If you have questions about this policy or our privacy practices, please contact us at:

• 103 Sum-Mor Dr. West Columbia, SC 29169
• Pivotal Health and Rehab

Acknowledgment of Receipt: We request all our patients to acknowledge the receipt of this privacy policy, understanding their rights and our responsibilities under HIPAA.