Billing & Insurance Info

• We work with all major health insurance companies.

• We also accept cash-paying patients and create payment plans based on each patient's needs.

• We work with Care Credit for patient financing if needed.


Commonly Asked Questions

What if my insurance info changes?

Simply give us a call and ask for our billing department to update your insurance information. Also, please bring your new insurance card to your next visit.


What if there is a problem or error with my bill?

If you have questions or a problem with your bill, contact our billing department, and we'll be happy to help.


Am I responsible for payment?

While your insurance may cover all or part of your patient fees, ultimately you are responsible for making sure your fees are paid, including any deductible, co-insurance, etc. Insurance can sometimes be difficult to understand, so we are here to help you determine your coverage.


For other billing or insurance questions, call us at: 803-254-4699


OFFICE HOURS

Monday – Thursday

  • 8:00am - 6:00pm
  • Closed: Fri, Sat, Sun

locations

103 Sum-Mor Dr.

West Columbia, South Carolina 29169



120 Highland Center Dr. Suite 100
North East Columbia, SC 29203

phone

803-254-4699

Copyright © Pivotal Health and Rehab 2025